Terms and conditions


The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We never provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website.

If any Service requires you to open an account (“User Account”), you must complete the registration process by providing us with current, complete and accurate information (including your email address and other contact details) as prompted by the applicable registration form.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

We at our sole discretion reserve the right to change, amend or modify the Terms of Service at any time, without notifying you or assigning any reasons.

You represent and warrant that all information provided by you in connection with your User Account, including any payment, contact or shipment details generally or in connection with an order, are true, complete and accurate.

You agree and undertake to assure us against all damages, costs or losses incurred by us due to wrong, false, inaccurate or incomplete information provided by you.

All communication to you will be carried out through the contact details provided by you while opening an account. You are responsible to report any change in your User Account details by writing to us at yakshastudio@gmail.com. The site is not responsible for any changes in User Account details once an order placed.

You are responsible for maintaining the confidentiality of your User Account password and other account details and are entirely responsible for any and all activities that occur under your User Account.

If you suspect or identify any abuse of your User Account or any transaction you should immediately notify us in writing at yakshastudio@gmail.com

All information shared by you while creating your User Account or accessing the Site shall be protected in accordance with our Privacy Policy.

You may not change the address for delivery of the products provided by you after you place the order. To rectify any errors in a order you must contact our customer service representative before dispatch, which was mentioned in our website.

All prices are in Indian Rupees. Prices, available products or other Services may change from time to time at our sole discretion.

Payment for the products must be made by Net Banking, credit or debit card. Orders are not binding upon us until accepted by us, and we reserve the right to decline the acceptance of any order. Prices shown are inclusive of applicable taxes.

Due to technical issues, typographical errors, prices of the products shown on the Site may vary during the order process. If you come across any errors in pricing or billing, we request you to

The costs of shipping and handling will be shown on your purchase receipt. We will inform you of estimated shipment dates(within 10 days), but will not be responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failure, natural disasters, defaults attributable to the shipping or Courier Company.

You may not use the Site in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or threaten or interfere with any other person’s use or enjoyment of the Site.

Upload files that contain software or other information or material protected by third party

  • 1. Yaksha Studio is committed to provide the best quality of service to all our customers, however if you find an issue with fitting or quality of service or an alteration then you can contact us on our customer care number within a week of delivering your shipment.
  • 2. If you have an issue and our team and customer care are not helping you then you can escalate issue to Yaksha Studio management by sending an email to Yakshastudio@gmail.com
  • 3. If the stitched garment is not as per the measurements entered in order form, we will alter at free of cost.
  • 4. If the stitched garment is as per the measurements and you still need some changes then we will charge an extra service charge and charges are depends on change requested.
  • 5. We have provided approximate price of stitching on our website, actual price of stitching will vary based on design and accessories, our designer team will provide you exact pricing before stitching.
  • 6. We are closed on Sunday and public holidays.

All customers need to read and agree to the terms and conditions set out in this agreement before ordering. These terms and conditions between the customer (you) and Yaksha Studio will be in effect until such notice of change is given.

Time frame:
  • 1. As much as we try to keep our delivery times within 4-6 weeks, we cannot absolutely guarantee this for every order – being handmade and customized goods occasionally fabric will be out of stock that results in slower than usual delivery. As a guide only, our products are usually delivered within 4 weeks and during periods of peak demand this may increase to 6-7 weeks; for further information regarding Shipping please Contact us.
  • 2. Rush order: we can occasionally accept rush order if you need the suit urgently, but some surcharge will apply. In this case we can deliver it in 2-3 weeks. Also if alteration is required, it will take extra time and if there is not enough time we will reserve the right to complete the alteration after the event you required it by. Please contact us in advance and refer below for alteration process.
  • 3. For wedding groups, please book at least 8 weeks in advance so that we have plenty of time and reduce any stress on your big day. We will not guarantee the dress will be ready if you leave it until last minute.
Colors:

Each batch of fabric will be slightly different, compare to the image we have from the Website.

Return and refund policy:

No Refunds/Exchanges:

  • 1. For tailoring and embroidery as it is fully tailored to your body shape and the embroidery design for you only, return and refunds are not accepted generally. Please check our alteration conditions for putting the garments to the right fits.
  • 2. For ready wear range, we allow you to return and refund within 7 days if there is any defect found. The garment need to be in good original condition. We will replace the garments or provide you with refunds. Note if you change your mind there will be no refund provided.
  • 3. All credits to be posted to a customer’s credit card account takes about 3 to 5 business days to be processed. The corresponding bank of the customers may take about 2 business days to actually post these to the customer’s accounts from the date we processed the credits. Customers can check these credits on their next credit card statement. Caution: Please ensure to pack the product properly before hand it over to courier
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9.00 am - 7.00pm